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Privacy and Confidentiality
This data will only be kept for as long as it is necessary however, it may not necessarily be accessible to our team. It may also remain with Shahalami.pk if legally required.
The website can be opened and browsed through anonymously. A visitor will only be identified if they already have an account and log in through their username and password.
What personal data does Shahalami.pk collect?
For visitors that place an order, multiple bits of personal information may be required.
This data is gathered and stored to provide you with information through our website as well as to process customer purchases while considering possible claims that may arise later. The information collected may include but is not limited to your following details: name, gender, date of birth, email address, delivery address, phone number and bank account particulars or any other data necessary for online payment.
Furthermore, this data is also utilized to communicate with you as well as to improve the services provided by Shahalami.pk. It is used to administer your account which includes customer authentication, audit download data and enhance website layout. To better cater consumer needs, Shahalami.pk conducts research on visitors’ demographics and incorporate the results into our customer relationship management process. Through this, customers can be notified about their required information and, with consent, can also receive email alerts. You may opt out of this service any time you need.
The information gathered, specifically name and address, may be shared with a third party (e.g., courier) to carry out the delivery process. Therefore, this data needs to me accurate and if any changes are made, Shahalami.pk should immediately be notified.
The data customers provide with is visible to them once they have logged in. Moreover, details regarding your order, such as its dispatch and competition status, are also visible here. Kindly choose the option to make your data inaccessible to third parties as Shahalami.pk is not liable for any misuse unless our team is responsible for it.
The statistics of personal data provided may also be used for market research anonymously however, the customer reserves the right to opt out of this any time. Any information received through polls and surveys will be kept strictly confidential. Your email may be disclosed to a third party only if you choose to opt for a competition in these surveys.
Shahalami.pk may also email you information about its products, sales promotions and newsletters etc. If the customers wish not to receive these, they may click ‘unsubscribe’ link in the email anytime and their request will be fulfilled within 7 working days.
The data gathered from consumers may be utilized in an anonymized format for certain purposes such as gathering a general location for research purposes. Moreover, this may also be provided to publishers however, no individual will be identified through it.
Shahalami.pk and Third Parties
Shahalami.pk will only share your data with third parties who require it to procure and deliver the ordered item as well as to manage customer service. This may include agents, subcontractors, couriers, and relevant personnel for payment collection.
Cookies may be defined as small text files that are unique to every user. While acceptance of cookies is not necessary to visit the website, Shahalami.pk’s system employees them to recognize your browser and device and provide you with better service for your ease to save your time. These improvements may include amendment of shopping cart without re-entering data such as email address to make it more convenient. Browsers may be set to not accept cookies, but they may diminish customer service.
Shahalami.pk has put measures in place to ensure that your data is safe from unauthorized and unlawful access or to accidental loss and destruction. The data is collected on a secure server with firewall however, this level of security may require repeated proof of identify therefore request for personal information for your security. Any breeches on your end are entirely your responsibility.
If you feel any concern about your personal data, you may request access to it and ask for any inaccuracies to be corrected free of cost. At any point, you reserve the right to ask Shahalami.pk to stop using your personal information for direct marketing purposes.